FAQs

How do I purchase an anchor winch, and how do I know which winch is best for my boat?

Call us directly on Tel: 08 8382 5283 and one of our winch specialists can help.  All of our winch specialists are boating enthusiasts, so they’ll make sure to recommend the best winch for your specific boat, and for its uses.

We can even let you know if there are any current pricing specials, and direct you to a Dealer close to your location if you’d prefer to test any of our product before purchasing.

In the meantime, check out our Boat Review Page for a look at a few options for your boat.

I heard that Freefall winches are a bad choice – why do you sell them?

You might hear a few of our competitors say that a Freefall winch is no good – that’s purely because we hold a world-wide patent, that they are not allowed to copy!

Talk to a boat industry insider. They’ll tell you that our winches are the best on the market – especially our Freefall models.  After all, can our extensive list of boat owners, boat builders, dealers and distributors be wrong?

I heard that you had upgraded your winches - what is the difference between the older Stressfree winches and the new Stressfree winches?

Although the older model had no issues, we found an opportunity to improve and strengthen the design for larger boats too (also, our engineering team just can’t sit still – they love to investigate ways to improve on what we’ve got).  We have:

  • Increased the size of the base plate on the Mini standard, NG Mini Freefall, Midi standard and NG Midi Freefall from 6mm to 8mm 316 marine grade stainless steel.
  • Increased the diameter of the drive shaft has been increased from 18mm to 25mm
  • Re-engineered the pivot bolt so that it is welded to the push arm to give an extra 8mm of engagement
  • Increased the size of the stainless steel bush welded to the drum, to accommodate the larger 25mm diameter drive shaft, and increased the black acetyl freefall bush to accommodate the larger stainless steel bush.
  • Upgraded the gearbox to a Quick 50 series double anodised gearbox to prevent corrosion and enhance its strength.

Do the type of materials used really make a difference? Most of the winches I’ve seen look the same!

Don’t be fooled by the polished stainless steel by many other winch manufacturers – this doesn’t contribute to durability or functionality; it only makes it look good.  We only use satin finish 316L marine grade stainless steel for a reason – it is proven to avoid the deterioration that comes from inferior winches on the market.

My wife was wondering…. how long does your warranty last?

We offer a 5-year warranty on all of our anchor winches. For peace of mind (for you and your wife!), you can complete a Warranty Registration Form by clicking here.

That said, because we stand by the durability of our products when used correctly, we’d be happy for you to give us a call to discuss any winch issues outside of this period.   Tel: 08 8382 5283

I’m confused! What’s the difference between a Stressfree Marine Drum Winch and a Windlass?

Function Stressfree Marine Drum Winch Windlass
Reliability The rope and chain feeds on and off as the drum rotates forward and reverse therefore eliminating the risk of malfunction caused by the rope twisting Rope naturally twists, causing malfunction, jams
Speed Variable speeds to suit the diameter of the drum Maintains same speed/torque
User friendly One-person operation with winch functions operated by a switch panel located at the helm. No need to tie off in normal fishing conditions Requires tie off at anchor
Warranty 3 years Varies
Rope Type of rope is not prescriptive – we recommend smaller diameter rope to maximise the break strain and drum capacity Need to use specific rope
Mounts Fits into shallow, narrow spaces – anchor well mount is preferred leaving the deck free of additional obstacles Deck mounted
Manual release Should the electrics fail, all our models have manual release N/A
Drum capacity The capacity of the drum is finite – must maintain a clearance Unlimited
Application suitability Designed to suit the marine environment, 316 stainless steel, Italian motor and gearbox Varies
  • I am writing… to congratulate and thank you most sincerely for the outstanding customer service and your commitment to maintain the highest standards in product quality.

    (We) have been happily using your anchor for many years now and your most recent assistance during the servicing and upgrading of our three units has further reinforced our confidence in your products and respect for your people.

    Peter Bailey and Steve Johnson
  • I have sworn by this winch thus far and it was a must have unit on my vessel.

    Alex Tindall
  • The good people at Streaker Boats had one of your winches fitted to their boats on display at the Melbourne Boat Show, and I was impressed. I will be recommending Stressfree.

    Graham Simester
  • I chose a Stressfree from my knowledge of other competitor’s products from working in the boating industry, but also after much research on the internet and several boat shows to look at comparisons.  I am extremely happy with my new winch and would recommend to anyone thinking of purchasing one, to speak to the team at Stressfree.  They build a great Aussie product that is better than the rest!! Support great Australians.

    Phil Dudley
  • When making the decision to purchase an anchor winch I had choice. The quality and performance is exceptional. For the past 4 years our Stressfree winch has been totally stress-free. It has never missed a beat and made anchor retrieval so easy.

    When I renew my boat in about 12 months’ time I will not consider any other product when it comes to boat winches. Great product, great backup service. Thanks to you and your team. Now time to go fishing ….

    Jim Tanner
  • No wonder Stressfree is number one in your field, when you can provide backup service like you have.

    Graeme McKinnell
  • I recently purchased a Stressfree NG Series Freefall anchor winch on my Northbank boat, and would like to express my congratulations for the professional and expert advice received from all your staff.

    The user handbook along with the labelling of the wiring loom made installation so easy. I would not hesitate to recommend Stressfree to anyone seeking to buy an anchor winch.

    Tony Gepp
  • Congratulations and many thanks to the team at Stressfree for a great product but equally for their fantastic after sales support!

    Phil Dudley
  • The winch works a treat. I would not hesitate recommending a Stressfree winch to anyone looking to replace or fitting on a new boat. I have the same winch on one of my other boats and will possible look  at re-building my old winch to fit to another boat I own.

    Darren Smedley
  • You guys are the BEST – always give 100% – great Aussie service – pity more businesses didn’t have the same ethics.

    Jose Legge
  • Thank you so much. The support offered over the phone (on Christmas Day!) allowed us to problem solve quickly, identify the problem and repair. I hope you share this because we will relay this sentiment to our friends and members of the fishing club regarding your friendliness, professionalism and fantastic customer support.

    Con and Sebastian